Your questions, our answers
Frequently asked questions
Can't find your answer? Write to us on WhatsApp, we'll be happy to reply.
🥖 Orders & pickup
Can I order in advance?
Yes! Order online from our menu and choose your pickup day, from the next day onwards.
How far in advance should I order my bread?
For 1 or 2 loaves, allow at least 24 hours. For larger quantities, ideally 3 to 4 days.
Do you deliver to homes on Koh Samui?
No, we do not deliver, neither to private customers nor to professionals. You can collect your order at the bakery or send a Grab or LINE MAN courier.
Can I cancel my order and get a refund?
Once paid, an order that is cancelled or not collected is not refunded: it is made especially for you.
🌾 Baking & quality
Are your products artisanal?
Yes! All our breads, pastries, sweet buns and cakes are made here by hand, with care and passion.
Is your bread made with natural sourdough?
Yes! Our sourdough breads are made with a natural starter and slow fermentation. This gives them authentic flavours and a unique texture.
Do you use preservatives, additives or artificial colourings?
No. All our products are made in the artisanal way, with no additives, preservatives or colourings. For the exact ingredients of a product, please contact us.
🥨 Restaurants, parties & events
Do you supply restaurants and cafés?
Yes! We supply burger buns, panini bread, pretzels and other lye products, according to our range and your order. See our Professionals page
Do you offer wholesale prices?
Yes, our wholesale prices are reserved for professionals such as restaurants and cafés. Prices depend on the volume ordered. Contact us for a quote suited to your needs.
Can I order large quantities of lye products?
Yes! We accept large orders for restaurants, events and special occasions. Contact us to discuss it.
Can I set up a regular order?
Yes! We offer regular orders suited to the needs of businesses, restaurants, cafés and our loyal customers.
🥐 Products & services
What if I have an allergy?
All our products are prepared in the same workshop and may contain traces of gluten (white flour, wholemeal flour, rye flour), milk, eggs, peanuts, cashew nuts and seeds (sesame, oats, pumpkin, flax, sunflower). If you have an allergy, please talk to us before ordering.
Do you have vegan products?
Yes! Some of our products can be vegan, for example some burger buns, panini bread, multigrain and sesame loaves. Contact us to check ingredients and availability.
Do you offer seasonal products?
Yes! Our range changes through the year, with special products for the seasons and holidays.
Do you have a loyalty card?
Ask in the shop about the current offers and benefits for our loyal customers.
Can we eat on site?
Soon! Our café will open shortly: about twelve seats in a cosy, air-conditioned setting, to enjoy our pastries with a coffee, a tea or a cold drink.